Mill Road Vet Clinic > About Us > Financial Policy

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Financial Policy

It’s always difficult to talk about money, but unfortunately medical care is expensive (unless it’s government funded like medical costs for people) so we want you to be prepared and not have any surprises.


We will provide you with cost estimates for every procedure we recommend for your pet and keep you updated as their treatment progresses.


We strongly recommend that you consider pet insurance. It’s a way of budgeting for the unexpected, when your pet gets sick or injured. The company we recommend is Petplan. They have a range of policies available that will cover your cat or dog for a wide range of conditions and all emergencies, with no cap on illnesses.


Payment for our veterinary services is expected at the time. We accept cash, cheques, Visa and Mastercard.


We can also make arrangements for our clients to access finance through Pet Funders. This company offers affordable financial solutions for pet owners for all manner of medical costs. Applications to this company can be made online, before your sonsultation, or in-clinic.


Please raise any concerns you have about the costs of your pet’s care before we proceed with treatment. We can discuss all your options, both in terms of different options for your pet’s care and all the options available for payment.


Our exclusively small animal vets are supported by a team of qualified vet nurses.

  • A heartfelt thank you to everyone for the care, help and compassion shown.

  • Just wanted to say a very heart-felt thank you for literally saving Bosca’s life.

  • Knowing our pets have always been in such a kind and caring environment, with such wonderful, capable people means so much.

  • You are a one in a million veterinary team!

  • You guys are super heroes!

  • You have made a stressful situation so much easier to deal with, with your friendliness and professional approach.